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LUXCEO Support Hotline：+86-0755-88830166

Working Time：09:00-18:00 (except national holidays)

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Working Time：09:00-18:00 (except national holidays)

Why Choose LUXCEO understand LUXCEO Service and warranty policy

Warranty:

  • 1 year warranty
  • If there is a quality problem within 15 days, our company will bear the freight
  • From 15 days to 1 year, we will bear the freight AA, repair and accessories costs
  • After 1 year, you will be responsible for the round-trip shipping, maintenance and accessories costs
  • Lifetime maintenance

Not include Warranty:

  • Improper use of the product, man-made damage, unwarranted disassembly, wrong wiring, bad or out-of-adjusted external devices are not covered by the warranty.

Maintenance:

  • Repair or replace the equipment according to the specific failure situation.
  • If there is a problem with the accessory, it will be replaced with a brand new accessory.

Notes:

  • The product serial number identification has been torn off or cannot be identified, and the warranty clause is invalid.
  • The product has not been overhauled or modified by LUXCEO official or designated authorized maintenance company, and the warranty clause is invalid.